Legal

Privacy Policy

Last updated: 5 April 2026

Australia Remittance (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at australiaremittance.com (the “Portal”).

We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) as they apply to our operations.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information: name, email address, company name, and phone number when you submit forms on our Portal.
  • Newsletter subscription data: email address and name when you subscribe to our newsletter.
  • Usage data: pages visited, time spent on pages, referral sources, browser type, and device information collected through analytics.
  • Form submissions: information you provide through contact forms, lead capture forms, and feedback mechanisms.
  • Account data: email address and authentication credentials if you register for an admin or contributor account.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide and maintain our Portal and its features.
  • To send you newsletters, updates, and industry insights you have opted into.
  • To respond to your enquiries and provide support.
  • To deliver resources and tools you have requested.
  • To analyse Portal usage and improve our content and services.
  • To detect, prevent, and address technical issues.

3. Cookies and Tracking Technologies

Our Portal uses cookies and similar tracking technologies to enhance your experience and collect usage data. These include:

  • Essential cookies: required for the Portal to function correctly.
  • Analytics cookies: help us understand how visitors interact with the Portal.
  • Preference cookies: remember your settings and preferences.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect Portal functionality.

4. Third-Party Services

We may use third-party service providers to help us operate the Portal and deliver our services. These providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes. Third-party services we use include:

  • Hosting and infrastructure providers.
  • Email delivery services.
  • Analytics platforms.
  • Authentication services.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Contact form submissions are retained for up to 24 months.
  • Newsletter subscription data is retained until you unsubscribe.
  • Analytics data is retained in aggregate form and anonymised after 12 months.
  • Account data is retained for the duration of your account and for 30 days after deletion.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access: request access to the personal information we hold about you.
  • Correction: request correction of any inaccurate or incomplete personal information.
  • Deletion: request deletion of your personal information, subject to our legal obligations.
  • Opt out: unsubscribe from marketing communications at any time using the unsubscribe link in our emails.
  • Complaint: lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Australia. We ensure that any international transfers comply with the requirements of the Australian Privacy Act 1988.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you have concerns about how we handle your personal information.